Marc Parent worked for four years as a caseworker for Emergency Children's Services in New York, acting as the final protector of children from abusive parents, as "the one on the front line--the last hope for a kid in trouble." His job was to make house calls and decide if a child needed to be removed at once. He has selected eight cases illustrating the extreme pressures of the work and indicating why it is that the system so often fails in its mission. He recounts unsparingly how three years into his job he made a fatal mistake, failing to recognize the plight of a little boy who later died of starvation. This compelling account is an important documenting of the weaknesses of the child support system. -- Review from Amazon.com
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